Document the processing of creating/editing your Wix website contact form, justifyimg your thought process and decision making

A decent website can increase consumer numbers but on the other hand, it can very simply ruin your future chances of success. The website might define the destiny of your company. There are numerous techniques to make the website attractive and user-friendly, and there are also methods for persuading customers to use the website, which will ultimately aid in the growth of the company. One of these is the contact page, which offers a variety of options for assisting consumers with inquiries or problems, including a frequently asked questions (FAQ) section, live chat, and an email contact form. All of the aforementioned forms and applications serve the singular objective of assisting the customer in resolving the issue and ensuring his satisfaction. The better option is to move along quickly. that will decide whether.

For customers who need quick assistance with any sort of question, I've chosen to add a Life Chat feature to my Wix website. I think it's critical to have this feature available online because there are several situations where customers will need business support right away. I also add the Contact page, which enables consumers to write the company directly with questions that are not urgent, like attention. On that page, I state that a response will arrive within the longer period to ensure that customers are not ignored by the company. (Serrano, 2022)

References

Serrano, N., 2022. The Importance of a Good Contact Form for Website UX | Verz Design. [online] Verz Design. Available at: <https://www.verzdesign.com/a-discussion-on-the-importance-of-the-good-contact-form-user-experience-on-your-website> [Accessed 8 September 2022].